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Health & Social Care

Duty of Candour Training in Swindon

Learn the statutory duty of candour and how to be open and honest when things go wrong, supporting those affected and strengthening a culture of transparency.

Half day CPD certified Online or classroom Certificate on completion
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About this course

Our Duty of Candour course gives your team the confidence and competence to respond when it matters. Delivered by experienced, friendly tutors, it blends practical, hands-on practice with clear guidance — so learners leave genuinely ready, not just certified. Training runs at your own premises anywhere across Swindon and Wiltshire, or at our dedicated training suite on Welton Road.

Who is it for?

Aimed at registered managers, nurses, senior carers and anyone responsible for incident reporting. Important for providers meeting CQC and regulatory obligations.

What the course covers

  • The statutory duty of candour and its legal basis
  • Notifiable safety incidents and thresholds of harm
  • Being open, honest and apologising appropriately
  • Informing and supporting people and their families
  • Step-by-step candour procedures and timescales
  • Accurate record keeping and follow-up
  • Building an open, learning-focused culture

What you’ll walk away with

  • Apply the duty of candour correctly after a safety incident
  • Communicate openly and compassionately when harm occurs
  • Certificate on completion evidencing CQC regulatory compliance

Delivery & group options

We run this course for whole teams, small groups and individuals. On-site delivery is ideal if you have several people to train — it’s cost-effective and works around your shifts. Prefer a smaller setting? Join a scheduled course at our Swindon centre. Every booking includes course materials and certification, with digital certificates issued promptly.

Reviews

Rated 4.9/5 by our learners

Real reviews from people we’ve trained, on Google.

★★★★★

“Standard of training was top notch. Tom was very professional and his technique was a good tool to have.”

KKarl Knight Google review · Local Guide
★★★★★

“Excellent facilities, air con, lunch and two very excellent instructors. Thanks Jason & Thomas.”

MMasau Phiri Google review
★★★★★

“Amazing and very supportive when I did my first aid at work course. Huge thank you to the team.”

IIsabella Graney Google review
Questions

Duty of Candour FAQs

Are your courses accredited and recognised?
Yes. Our regulated courses are aligned to Ofqual/RQF standards and HSE guidance, and certificates are nationally recognised by employers, Ofsted and inspectors.
Do you deliver training at our workplace?
Absolutely. We deliver on-site anywhere across Swindon and the surrounding areas, or you can bring your team to our dedicated training suite in Swindon.
Can you train individuals as well as groups?
Yes — we run courses for whole teams, small groups and individuals, with dates to suit shift patterns and busy schedules.
How long are the certificates valid for?
Most first aid certificates are valid for three years. We’ll happily send a reminder when it’s time to requalify so you never fall out of compliance.
How do I book or get a quote?
Call us, email or send an enquiry through the website. Tell us the course, rough numbers and your location and we’ll come back with dates and a quote within one working day.

Book Duty of Candour today

Get friendly, expert training for your team — on-site across Swindon and Wiltshire or at our centre. Request your no-obligation quote now.